FREE & EASY RETURN within the continental US. *excludes sale & box free orders
 

Shipping & Delivery time

Orders placed Monday through Thursday will ship next business day. Orders that are placed on Friday through Sunday will be shipped on the following Monday. Depending on your location and shipping method selected, shipping time can be anywhere from 2-10 business days.

International orders can range from 6-10 business days depending on location

WHAT IS YOUR SHIPPING POLICY?

Box Free Shipping is $3- Delivery time is 2-4 business days, depending on location. Full reliable tracking updates will be available. **Recommended for return customers (US ONLY), by using this service you agree to "Opt-Out" of returns

USPS Standard Shipping is $7.99- Delivery time is 5-10 business days, depending on location. Full reliable tracking updates will be available. 

USPS Priority Shipping is $12-  Delivery time is 2-3 business days, depending on location. Full reliable tracking updates will be available. 

USPS EXPRESS is $50- Delivery time is 1-2 business days depending on location. Express orders will ship same day if placed before 1pm PST otherwise your order will be processed and shipped the next business day. Full reliable tracking updates will be available. 

In Alaska, Hawaii standard shipping is $35-  Delivery time is 5-8 business days, depending on location. Full reliable tracking updates will be available. 

DOES HEY DUDE SHIP INTERNATIONALLY?

At this time we only are able to ship to Canada, due to high international shipping rates

In Canada, standard flat rate shipping is $40.  Delivery time is 6-10 business days, depending on location. Full, reliable tracking information will be provided. 

*Customers are responsible for any extra duties, taxes, or shipping fees that may be charged by their specific locality. Please note, any order that is returned to Hey Dude because it is unclaimed by the customer or because the customer refuses to pay any extra fees, cannot be fully refunded but the customer will receive a store credit for the returned merchandise.

DOES HEY DUDE OFFER RETURN LABELS?

** As of 5/15/2017, FOR heydudeshoes.com customers within the continental United States, every FULL PRICED ORDER will include a free USPS standard shipping return label. We accept unused shoes purchased directly from heydudeshoes.com within 7 days of receiving your order for a refund and 14 days from receiving your order for an exchange. Gift Cards and other items marked "Sale/Final Sale" or shoes purchased using the Box Free shipping method are FINAL SALE and are not eligible for return.  To receive your free return label send an email to support@hey-d.com with your order # and request.

Offer not valid on shipments made prior to May 15, 2017, shipments to Alaska, Hawaii , international shipments or other shipments outside the continental United States, "Sale/Final Sale" orders or shoes purchased using the Box Free shipping method.

WHAT IS BOX FREE SHIPPING?

Faster shipping, lower rates! Shoe boxes are big, bulky, and add unneeded weight to your order. Worst part about them is people just toss them in the trash. In an effort to minimize the environmental impact and to pass those savings to our loyal customers, we now offer "box free" shipping (No Shoes Box, No Shipping Box) for just $3. Your NEW shoes will be sent out in a secure poly-bag - limit 1 pair per order. This option is only recommended for return customers(US ONLY) who are familiar with our shoes and sizing (Excludes Boots and Oxford Shoes). PLEASE NOTE: by choosing this service, you are agreeing to "Opt-Out" of returns. All Sales are final.  

WHAT DOES THE BOX FREE SHIPPING PACKAGE LOOK LIKE?

To view how your order would be shipped out using the box free shipping method, please click here.