Shipping & Delivery times
Orders placed Monday through Thursday will ship next business day. Orders that are placed on Friday through Sunday will be shipped on the following Monday. Depending on your location and shipping method selected, shipping time can be anywhere from 2-10 business days.
International orders can range from 6-10 business days depending on location
WHAT IS YOUR SHIPPING POLICY?
Box Less Shipping is $3- Delivery time is 2-4 business days, depending on location. Full reliable tracking updates will be available. Only eligible for exchanges and store credit.
Fedex/USPS Smartpost Shipping is $7.99- Delivery time is 5-10 business days, depending on location. Full reliable tracking updates will be available.
USPS Priority Shipping is $12- Delivery time is 2-3 business days, depending on location. Full reliable tracking updates will be available.
USPS EXPRESS is $50- Delivery time is 1-2 business days depending on location. Express orders will ship same day if placed before 1pm PST otherwise your order will be processed and shipped the next business day. Full reliable tracking updates will be available.
In Alaska, Hawaii standard shipping is $20- Delivery time is 4 -5 business days, depending on location. Full reliable tracking updates will be available.
DOES HEY DUDE SHIP INTERNATIONALLY?
We ship to all areas of Canada and parts of Europe, Asia, Australia, Central & South America.
Shipping rates are calculated at checkout, rates will vary based on shipping destination and number of pairs ordered.
Delivery time is 3-10 business days, depending on location. Full, reliable tracking information will be provided.
*International customers are responsible for any extra duties, taxes, or shipping fees that may be charged by their specific locality. Please note, International orders are FINAL SALE
*Any order that is returned to Hey Dude because it is unclaimed by the customer or because the customer refuses to pay any extra fees, cannot be fully refunded but the customer will receive a store credit for the returned merchandise.
DOES HEY DUDE OFFER RETURN LABELS?
Yes, for heydudeshoesusa.com customers only within the continental United States, every FULL PRICED ORDER will include a free standard shipping return label (**not included in box). *Excludes Gift Cards and other items marked "Clearance/Sale" or shoes purchased using the Box Free shipping method. **To receive your return label send an email to support@hey-d.com with your order # and request.
Offer not valid on shipments to Alaska, Hawaii , International shipments, "Clearance/Sale" orders, shoes purchased using the Box Free shipping method and in store purchases are excluded from this promotion.
WHAT IS BOX FREE SHIPPING?
Faster shipping, lower rates! Shoe boxes are big, bulky, and add unneeded weight to your order. Worst part about them is people just toss them in the trash. In an effort to minimize the environmental impact and to pass those savings to our loyal customers, we now offer "box free" shipping (No Shoes Box, No Shipping Box) for just $3. Your NEW shoes will be sent out in a secure poly-bag - limit 1 pair per order. This option is only recommended for return customers(US ONLY) who are familiar with our shoes and sizing (Excludes Boots and Oxford Shoes). PLEASE NOTE: by choosing this service, you are agreeing to "Opt-Out" of returns. All Sales are final.
WHAT DOES THE BOX FREE SHIPPING PACKAGE LOOK LIKE?
To view how your order would be shipped out using the box free shipping method, please click here.